Under Settings - Applications - Safire Connect we must ensure that we have granted all camera, speaker, microphone, etc. permissions and that we have not been denied any.
In addition to this: also make sure that we allow you to use mobile data, as well as wifi
and that in the notification section we have everything marked.
Also in the battery section of your mobile device, make sure that Safire Connect is allowed to work in the background.
All this is usually already activated on many phones, but there are others, especially Xiaomi, where some of the above features may be missing.