For this procedure, it is recommended to use the Microsoft Edge web browser.
What do you need?
- A Windows PC or laptop
- Microsoft Edge web browser
- The NVR serial number
- The NVR username and password
Step 1: Obtain the NVR Serial Number
On the NVR, navigate to:
Main Menu → Network → TCP/IP → NAT
Step 2: Access the AutoNAT Portal
- Open Microsoft Edge.
- Enter the following address in the address bar:
www.autonateu.com
- In the QR field, paste the serial number copied from the NVR.
- Enter the NVR Username and Password.
- Click Login.
Step 3: Install the Web Plugin (First-Time Access Only)
When connecting for the first time, a black screen may appear with the message:
"The plugin is not installed."
- Click the provided download link.
- Download and install the required plugin.
- Once the installation is complete, refresh the webpage.
- Log in again using the NVR credentials.
Step 4: View the NVR
After logging in successfully:
- Wait a few moments for the interface to load.
- The NVR web interface will open.
- The live view of the first camera will be displayed, and the full menu will be available.
Tip: If the live view does not appear after installing the plugin, refresh the page and log in again.