1. Initial Checks
- Ensure the UPS is properly connected to a 200–240V AC power source.
- Verify that the power switch is turned on.
- Check the LED indicators for any error or battery status.
2. Battery Issues
- If the UPS does not power on or shuts down quickly:
- Confirm that the 4 batteries are properly installed.
- Allow 4–5 hours for full recharge if the unit was recently installed or unused.
3. Load Problems
- Make sure the connected devices do not exceed, the maximum total.
- Use only the protected output sockets for critical equipment.
4. Communication & Monitoring
- Install the UPSilon 2000 software to monitor UPS status and logs.
- If using SNMP or relay cards, ensure they are correctly inserted and configured.
- Download link: UPSilon 2000 V5.4
5. Changing Polarity of the 240V Plug
⚠️ Important Safety Note: Changing plug polarity should only be done by a qualified electrician. Incorrect polarity can damage equipment or pose a safety hazard.
- Step-by-step (for qualified personnel only):
- Disconnect the UPS from the power source.
- Open the plug casing carefully.
- Identify the live (L) and neutral (N) wires.
- Swap the connections: connect the live wire to the neutral terminal and vice versa.
- Reassemble the plug and test with a polarity tester before reconnecting.
6. Resetting the UPS
- If the UPS is unresponsive:
- Disconnect all devices.
- Turn off the UPS and unplug it.
- Wait 1 minute, then reconnect and power on.