ATTENTION: Before upgrading, please check if the firmware is correct for the device.
To update an X-SECURITY Video door phone it is essential to use the VDPConfig, it is not necessary to install it, just download and unzip the file.
Click on Search Setting and access the search settings
Define in the Password field the password of the VTO.
Select the Upgrade option on the left and then click on "Browse" to find the upgrade file.
Select an update file of type .bin
For the VTO3211 Series devices please select the MCU Program option, for the others update as Main Program.
Click on Upgrade and wait to finish the upgrade process.
If the update process fails at first, it is due to the device password that is not correctly defined in the "Search Settings" field. If the update reaches 50% and fails it is because the update file is not the correct one.
For any questions please contact your technical department.