The installer will have to select, in the hub settings, the Security Companies tab. Once inside, the CRA icon will appear and will be shown as Active. Select the icon and click Reject Supervision. At this point, it will be shown as Pending deletion.
Once this rejection of supervision has been sent by the installer, the CRA operator will have to access the Security Company account, select the Objects tab, and at the very bottom select the Monitoring cancellation requests section.
The hub ID + its name will appear, and on the far right a red X will appear, directly below the Monitoring section. The operator will have to select this X and select the Stop monitoring option.
Once this operation has been completed, the installer will be able to check in the tab for Security Companies, within the settings of the hub in question, that the CRA icon, which previously appeared as Pending deletion, is no longer displayed.
NOTE: If, when the operator checks the Monitoring cancellation requests tab, nothing appears, it is because the object (Hub) was not previously added to the Security Company account. Once this has been done, the steps can be continued.
F.Soriano